📄 LONGVIEW CLINICAL — PRIVACY POLICY
Effective Date: 11/17/2025
Last Updated: 11/17/2025
Longview Clinical (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the security of personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights under applicable U.S. law.
By using our website, services, software, or submitting information through any Longview Clinical form or communication channel, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
1.1 Personal Information
Name
Email address
Phone number
Business name
Role or title
Address (optional)
1.2 Business & Clinical Information
Information submitted voluntarily for workflow automation purposes, including:
Clinic workflow descriptions
Non-PHI operational data
Business process details
Preferences for communication flows
1.3 Technical Information
Collected automatically through our website:
IP address
Browser type
Device information
Pages visited
Cookies and tracking tools (through GHL, Meta Pixel, Google Analytics, etc.)
1.4 Payment Information
If you subscribe to our services, we may collect billing information through secure third-party payment processors (e.g., Stripe).
We do not store full payment card data on our servers.
2. Protected Health Information (PHI)
Longview Clinical does not request, store, or process PHI unless specifically contracted with a clinic under a HIPAA-compliant agreement or Business Associate Agreement (BAA).
If PHI is exchanged for the purpose of workflow setup, we follow:
HIPAA Security Rule
HIPAA Privacy Rule
Minimum Necessary Standards
We use only HIPAA-appropriate tools when PHI is involved.
3. How We Use Your Information
We may use collected information to:
Provide and manage our software and automation services
Improve website performance and user experience
Communicate with you about updates, improvements, and support
Respond to inquiries or support requests
Deliver training, resources, and marketing communications (with opt-out options)
Analyze website traffic and user behavior
Maintain legal compliance
We do not sell or rent personal information to third parties.
4. Legal Basis for Processing (U.S. Standards)
We process information based on:
Your consent
Contractual necessity
Legitimate business interests
Compliance with legal obligations
HIPAA obligations (when applicable)
5. Sharing Your Information
We may share information with:
5.1 Trusted Third-Party Service Providers
Such as:
CRM / automation platforms (GHL)
Email systems (Google Workspace)
AI tools used for workflow development
Payment processors (Stripe)
Security and hosting providers
Analytics platforms (Google Analytics)
These providers only access information as necessary to perform services on our behalf.
5.2 Legal or Compliance Reasons
We may disclose information if required to:
Comply with law
Respond to legal process
Protect rights, security, or property
We will never share PHI without appropriate safeguards and agreements in place.
6. Cookies & Tracking Technologies
Our website may use:
Cookies
Tracking pixels
Tags
Analytics scripts
These help us:
Improve website experience
Track marketing performance
Understand user behavior
You may disable cookies in your browser, though some site functions may be impacted.
7. Data Security
We follow industry-standard safeguards to protect your information, including:
Encrypted data transmission (HTTPS)
Secure servers
Access-controlled accounts
Minimum access privileges for staff
Regular system monitoring
When handling PHI, we follow HIPAA security standards.
8. Data Retention
We keep personal information only as long as necessary for:
Providing services
Fulfilling legal or contractual obligations
Maintaining business records
You may request deletion of certain personal information at any time.
9. Your Rights
You have the right to:
Request access to your information
Request updates or corrections
Request deletion (where applicable)
Opt out of marketing communications
Request information on how your data is used
Limit PHI use (when applicable under HIPAA rules)
To exercise these rights, contact:
📧 [email protected]
10. Children's Privacy
Our services are not directed toward children under 13 years of age.
We do not knowingly collect personal information from children without parental consent.
11. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of those websites.
12. Changes to This Policy
We may update this Privacy Policy occasionally.
Updates will be posted on this page with a new “Last Updated” date.
13. Contact Us
For questions or privacy requests, contact:
📧 [email protected]
🏢 Longview Clinical LLC
Orlando, FL